The dispensaries in both surgeries are not open until 9.30am for both collection of prescriptions or telephone requests and enquiries.
Prescriptions will be available 3 FULL working days after requested.
e.g. when you order online over a weekend, your prescription will be ready the following Thursday.
Please note, all private prescriptions must be paid for before leaving the surgeries.
This can be done by BACS (details on the bottom of all invoices), cash or cheque.
To order your prescriptions online, click on the appropriate surgery below.
A new window will open with the order form where you can place a request for your repeat prescription to be processed.
PUBLIC HOLIDAY CLOSURES
Dates TBC
Things to note:
- Please make sure that you place your order in plenty of time.
- Patients currently requesting repeat medication will be given 4 weeks supply.
- Please allow at least three full working days before collecting your repeat medication to allow sufficient time to order your medication from the supplier, make up and safely check your prescription.
- We are closed over the weekend so any orders placed over a weekend will be processed on a Monday and will be ready for collection on Thursday.
- Please note, Castletown Dispensary is closed on a Wednesday afternoon and Canisbay Dispensary is closed on a Thursday afternoon, both from 1pm - please see our open hours for further information.
- Those using the postal service should allow two weeks.
- Urgent prescriptions will usually be available at the time of your appointment.
Repeat Medication
Patients requiring repeat medication will regularly be asked to make an appointment with the doctor or practice nurse to monitor and review symptoms and medication. These reviews are important to patient care and to the doctor / patient relationship and we ask that you attend when invited.