• Castletown: 01847 821 205 | Canisbay: 01955 611 205

GP Near Me

IMPORTANT: If this is the first time you have used the GP Near Me service, please read the information below.

If you have used the service before and are ready to start your video consultation, just click on the button!

About GP Near Me

GP Near Me is a new service which means you can have a video consultation at home or wherever you are.

Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used. There are always a range of factors to think about, so if you have a strong preference please let us know. 

Your Appointment

Your GP Near Me appointment will be at a specific time – just like a normal appointment.
It is a good idea to have a practice run before your consultation. You can make a test call by clicking on the button below.

You will need:

You can use a computer with a webcam, a tablet or a smartphone. 

You can use broadband, WiFi or mobile data. 

We recommend using Chrome or Safari (Mac).
You can download Chrome for free at: www.google.co.uk/chrome

You should take the video call in a private, well-lit area.
Make sure no one can listen into your video call unless you want them to be there to help you.

Check your equipment with a test call

This check can be carried out at any time and consists of up to four steps to make sure you can make a GP Near Me call.

You may be asked to allow access to your camera for video calls - please agree to this.

What to do at your appointment time

  1. Start the video call by clicking the green button at the top.
     
  2. Press Start Video Call to enter the waiting area - this should only be used if you have an actual (real) appointment with the Practice. 
  3. Enter your name and date of birth and tick the box to continue. 
  4. Click on “Start Call”. 
  5. You will then be placed in the virtual waiting room until your GP, Nurse or Pharmacist connects your video call. You will hear music until the call connects. Your clinician will appear on the screen when the call is connected - you can speak as if you are in the same room. 

 

Troubleshooting:

If you have any difficulties during the video call, click the green “refresh” button to reload the screen. To finish the call, click “end”.

You can also find these steps in the GP Near Me Patient Leaflet