• Castletown: 01847 821 205 | Canisbay: 01955 611 205

Consultations

Consultations are by appointment only and are usually for 15  minutes.  Sometimes an appointment may not be required and a telephone discussion with the doctor or nurse may be appropriate. Patients requiring urgent care will be seen as appropriate.

Please cancel your appointment if you no longer require it or cannot attend.

The nurse or doctor can only see one patient per appointment unless special arrangements have been made in advance. As a general rule, children under 14 should be accompanied by an adult.

Patients may make appointments with the doctors or practice nurses at either surgery. However, if you usually attend one surgery to see the doctor but collect your repeat medication from the other, it is important that you advise the dispensary staff.

Sick Children

Infants will always be seen as soon as possible if brought to the surgery.
If you are unsure as to bringing you child, please phone the surgery for advice first.

Additional Services provided at the practice include:

  • Baby Checks
  • Smoking Cessation Advisor - Lesley Bremner - 07748761749

 

Urgent Appointments

Urgent problems will be seen the same day although it may not be with your usual doctor. Please give the receptionist an idea of what your issues are and the receptionist will arrange a suitable time for you.

 

'Extended Hours' Appointments

For the convenience of our patients, the practice offers some pre-bookable early morning appointments, currently a Tuesday morning in Canisbay each week. This is available for patients of working age to have pre-booked appointments at 07.45 who have difficulty booking a routine or planned appointment with our treatment nurses during normal working hours.

They can be utilised for pre-organised tests or reviews and must be booked in advance. For same day or urgent concerns before 8am or after 6pm, please contact out of hours (111). To enquire or to book an appointment, please contact the practice reception team during normal practice opening times.