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Murrayfield, Castletown, Caithness, KW14 8TY | Telephone: 01847 821 205 | nhsh.gp55080-admin@nhs.scot

Contact

Canisbay Surgery

Canisbay, Wick, Caithness, KW1 4YH

Telephone: 01955 611 205

Email: nhsh.gp55080-admin@nhs.scot

Get Directions
Castletown Surgery

Murrayfield, Castletown, Caithness, KW14 8TY

Telephone: 01847 821 205

Email: nhsh.gp55080-admin@nhs.scot

Get Directions

When we have to change to an emergency service as a result of a power cut, the telephone numbers for the surgery change. There will only be one line into each surgery and as a result the lines could be very busy.

The telephone numbers are:
Canisbay Surgery         07936 486 552
Castletown Surgery     07775 243 557

THESE NUMBERS WILL ONLY BE IN USE IN THE EVENT OF A POWER CUT

In an emergency, call 999 and ask for the ambulance service.

If there has been a fault it might not have been possible to divert the telephones to the NHS 24 service. If you require medical assistance between 18:00 hours and 08:00 hours or at weekends, please phone NHS 24 on 111.

What to do when we are closed

The phone lines close at 6pm. Between 6pm and 8am Monday to Thursday and after 6pm Friday until 8am Monday morning please phone 111 (NHS24, Freephone) or, for a genuine emergency, you should call 999.

When you call NHS24 on 111 (Freephone), the staff will ask you for information about your health and condition and will advise on the most appropriate course of action.  This may include offering advice over the phone or advising you to attend a pharmacy. If they feel you need to be seen they will pass your case to Highland Hub who will be in touch to arrange for you to attend the Urgent Care Centre or in some cases provide a home visit.

You can access NHS24 online at http://www.nhs24.com

Out of Hours End of Life Care Helpline: 01463 706655

This number puts you through to speak to a receptionist in the Highland Hub.

They will arrange for the nearest clinical person (doctor or nurse) to phone you within an hour and arrange the best response.

The Helpline is open from 6pm to 8am Monday to Thursday and from 6pm Friday to 8am Monday. At other times please phone your GP practice.

Emergencies

In the case of emergencies, such as suspected heart attack or stroke, please phone 999.

When the Practice is closed, dial 999 rather than calling NHS 24. 

If you think you have a fracture you should go directly to Accident & Emergency at Caithness General Hospital, where there is x-ray facilities.

Castletown Surgery

  • Monday08:30am to 06:00pm
  • Tuesday08:30am to 06:00pm
  • Wednesday08:30am to 01:00pm
  • Thursday08:30am to 06:00pm
  • Friday08:30am to 05:00pm
  • SaturdayCLOSED
  • SundayCLOSED

Canisbay Surgery

  • Monday08:30am to 06:00pm
  • Tuesday08:30am to 04:30pm
  • Wednesday08:30am to 06:00pm
  • Thursday08:30am to 01:00pm
  • Friday08:30am to 06:00pm
  • SaturdayCLOSED
  • SundayCLOSED