Canisbay and Castletown Group Practice: copyright 2020


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Consultations are by appointment only and are
usually   for   10 - 15  minutes.  Sometimes an 
appointment may not  be  required and a 
telephone discussion with the doctor or nurse 
may be appropriate. This can usually be arranged to take place after morning surgery. Patients requiring urgent care will be seen as appropriate.

Please cancel your appointment if you no longer require it or cannot attend.

The nurse or doctor can only see one patient per appointment unless special arrangements have been made in advance. As a general rule, children under 14 should be accompanied by an adult.

Patients may make appointments with the doctors or practice nurses at either surgery. However, if you usually attend one surgery to see the doctor but collect your repeat medication from the other, it is important that you advise the dispensary staff.


Urgent problems will be seen the same day 
although it may not be with your usual doctor. 
Please explain this to the receptionist upon 
making the appointment and we will arrange a 
time for you to be seen.  


Infants will always be seen as soon as possible if brought to the surgery. If you are unsure as to bringing you child, please phone the surgery for advice first.